Refund & Return Policy
Effective Date: June 2026
At Vogseek, we aim for 100% customer satisfaction. If you are not satisfied with your purchase, please review our return policy below.
Eligibility for Returns
- Returns must be requested within 30 days of receipt.
- Products must be unused, in original packaging, and in the same condition as received.
- Some items (e.g., personalized products, sale items) may be non-returnable.
Return Process
- Contact us at info@vogseekstore.com with your order number and reason for return.
- We will provide a Return Authorization (RA) number and instructions.
- Ship the item back to the address provided.
Return Shipping Costs: Customers are responsible for return shipping unless the item is defective or incorrect.
Refunds
- Once we receive and inspect the returned item, we will issue a refund to the original payment method.
- Refunds typically take 5–10 business days to process.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges
- We currently do not offer direct exchanges. Please return the item and place a new order.